Create a precise chronological reconstruction of every element of an incident timeline, for legal documentation.
Delivering the truth in voice with best-in-class recording solutions for improved business outcomes.
HigherGround’s Capture911 provides reliable recording for critical communications in Public Safety Answering Point (PSAP) operations, emergency dispatch facilities and 9-1-1 centers. Our multi-channel recording and incident reconstruction solutions transform data into actionable intelligence, enabling decisions with certainty to optimize operations, enhance operator performance and reduce costs. HigherGround – a proven industry standard – is the OEM recording product of choice for several major companies, and has been deployed in more than 1000 PSAP operations in the past decade.
Reliably record 100% of every call and radio transaction, including associated metadata – time, date, ANI/ALI, radio ID, talkgroup, etc.
Maximize quality assurance and ensure regulatory compliance through routine evaluation of recorded interactions.