About Us

Mactek partners with Higher Ground and Winscribe to bring you the finest call logging, voice recording, transcription and documentation software available on the market. Backed by our commitment to service excellence, we believe we offer the best options in the region.

Hear the vivid difference with Mactek solutions; we deliver the truth in voice.

Mactek Systems delivers state-of-the-art voice recording technologies and communications tools which improve organizational outcomes and improve personnel performance. Our commitment to the integration and 24-7 service protection of innovative platforms enables us to provide cutting-edge software systems that deliver dependable performance excellence across industries.

Mactek always puts the customer first. From system installs – to software upgrades – to troubleshooting gaps in your current configuration, we won’t stop until you’re hearing exactly what you need to hear.

Our certified staff has nearly a century of combined experience maintaining recording systems for telephone and radio transactions. We will manage the entire process from system strategy to lifetime maintenance for 911 dispatch centers, healthcare facilities, utilities and commercial call centers.

For valuable content updates, follow us on LinkedIn and on Twitter.

We’ve just started the new Mactek Blog where we’ll post relevant and timely articles that directly impact your day-to-day outcomes

FEATURED NOW: IoT and Cybersecurity

Visit our blog.

Products

CAPTURE 911

Public Safety Recording, Incident Reconstruction and QA Solutions

CALIBRE

Enterprise recording and agent evaluation that increases productivity.

DOCUMENT/DICTATE

Fast, easy and secure documentation and dictation software

SPEECHIQ ANALYTICS

Unlock the vast data in all your customer interactions.

CONTACT US FOR A DEMO

Events

We will be attending several conferences through June 2018 and we encourage you to get involved too! Mactek invites you to stop by our booth to learn more about us and our best-in-class voice recording, call logging, documentation and dictation software systems which bring measurable return on investment to your organizations.