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Quality Assurance in Health Care – by Gretchen Ryan

Quality Assurance in Health Care – by Gretchen Ryan

by mark-mactek | Feb 2, 2020 | Quality Assurance

Traditionally, quality assurance is the process of systematic examination of a quality system carried out by an internal or external quality assurance or an audit team. In healthcare contact centers with interaction recording, Quality Assurance also refers to a...

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